Positioned for continued growth, stability, and service excellence
Palm Facility Services today announced its transition to single ownership under Matt Palm, marking an important milestone in the company’s evolution. This planned transition strengthens the company’s ability to lead with clarity, make decisions efficiently, and continue delivering the high level of service clients expect—without any disruption to day-to-day operations.
After years of dedicated leadership from Lance Ford and Herb Palm, the business now enters an exciting new chapter. Built on shared values and a long-standing commitment to excellence, Palm Facility Services is well-positioned for its next phase of growth with a strong foundation firmly in place.
Matt Palm brings a deep, firsthand understanding of the company to his new role as owner. Having built his career within Palm Facility Services, he has worked across a wide range of roles and developed an intimate knowledge of the team, the properties, and the standards required to consistently deliver for clients.
“Palm Facility Services has always been about people—our team and our clients,” said Matt Palm. “I’m proud to carry forward the values that built this company while continuing to invest in our people, our processes, and the quality of our work.”
Palm Facility Services remains grounded in a service-first philosophy, defined by responsiveness, reliability, and a commitment to doing the job right. The company is known for consistent execution, strong accountability, and a hands-on approach that reflects an ownership mentality rather than a vendor mindset. With four specialized divisions—Commercial Cleaning, Special Services, Building Engineering and Maintenance, and Construction Cleaning—Palm delivers focused expertise across a wide range of client needs.
Reflecting on the transition, Herb Palm shared, “We started Palm Facility Services to be a good partner to building owners and to support our families. We didn’t set out to grow this business—we just wanted to be good people to do business with.”
Lance Ford echoed that sentiment: “We built this business on a simple ethos: Can I trust you? Will you do the right thing? Do you care about me? Our brand and reputation are strong, and the company is well-positioned to thrive in this next chapter.”
Looking ahead, Palm Facility Services remains focused on stability, continuity, and thoughtful growth. With a seasoned team in place and a commitment to high service standards, the company will continue to invest in its people and capabilities while expanding strategically.
With clear leadership and a strong vision for the future, Palm Facility Services is confident in its path forward—continuing to build long-term partnerships and deliver exceptional service at every level.
About Palm Facility Services
Palm Facility Services is a full-service facility solutions provider offering Commercial Cleaning, Special Services, Building Engineering and Maintenance, and Construction Cleaning. Known for its service-first approach, the company partners with building owners and managers to deliver reliable, high-quality support tailored to each property’s needs.